Booking Clerk job description

To provide an administrative support for the Outpatient Diagnostic Test Service.

 Produce data to assist with monitoring test waiting times.

 All patients to be booked prior to outpatient appointment. Post holder will be responsible for escalating any potential breaches via Team Leader.

 Advise/ensure Team Leader aware as far in advance as possible about annual leave, cover requirements for the clinic.

 Responsible for liasing with colleagues when required to do so, particularly in respect of meeting targets.

 Instigate communication to clinical staff about any gaps in service provision in a timely fashion.

Knowledge:

E.g. Requirement of technical expertise or knowledge specific to the role
Experience:
Previous experience relevant to the post
 E.g. experience necessary to effectively perform role
 

At least one year’s experience of working within an office/hospital environment.

Face to face contact with patients.

Skills and Ability:
Additional expertise acquired through practice or training which is a requirement of the post.
E.g. Team Leadership, motivational or organisational skills
Computer skills.
Able to demonstrate accurate typing and data entry.
Use of Clinicom/PAS.

Personal Qualities:
Special aptitudes relating to the demands of the post
E.g. Team – player, flexible
 
Self motivated

Ability to organise own time and work whilst also meeting priorities of the clinic.

Excellent interpersonal skills and ability to be a team member.

Mature, flexible approach.

Keen interest in the service.

Booking Clerk job description