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Job Description- Business Systems Analyst Job description
Job Summary- Business Systems Analyst Job description
Business Systems aims to deliver a rationalised business system, providing back office processes and services enabling business simplification whilst adopting best practices and ensuring an acceptable total cost of ownership. It aims to deliver a provision of services that are easy to use, accessible, integrated and highly effective.
The Business Systems Analyst (BA) provides the key link between operational business requirements and Information Technology (IT) bridging the needs of the business with the use of IT and systems.
Main responsibilities -Business Systems Analyst Job Description
Key objectives of the role are to:
• Maximise the operational and financial efficiencies and benefits of business processes and systems
• Provide process and data consultancy, analysis & support to major technological and business projects
• Ensure that external designers/suppliers have appropriately detailed and signed off processes and information requirements to develop software correctly and ensure operational acceptance
• Communicate the future vision for business process and systems through workshops, meetings and written material
• Help to develop and promote a culture and infrastructure supporting process management and continuous improvement
• To act as first line support/problem solving (i.e. helpdesk) for business applications (currently Lynx, SAP, business databases and servers) as well as manage and control Desktop Technology and Telephony (desk phones and mobile devices)
Key Accountabilities
1. Working with the Head of Purchasing & Business Systems, Finance, key business managers (stakeholders), clients and super users in order to elicit, analyse and validate requirements for business processes and information systems. To support project sponsors with the identification, definition and quantification of business benefits, challenging the status quo where necessary throughout the analysis cycle in order to maximise benefits.
2. To understand business problems, risks and opportunities as well as the business objectives and recommend solutions to ensure that the systems in place, today and for the future, are the most appropriate. Highlight/identify gaps in existing business systems and processes and frame these problems.
3. To be the central contact for all future development/testing/spec amendments and functionality of business systems. To work closely with external designers/suppliers to ensure that they have a clear understanding of business priorities and user requirements and discuss future developments, bug fixes and data amendments and/or repairs.
4. To identify and engage key stakeholders providing effective communication to all parties and minimising resistance to change.
5. To work with key stakeholders to create system and application requirements documentation and to ensure appropriate approval of documentation. To provide as necessary, full training on any part of the business systems across several business units including the writing of manuals and training material.
6. To review functional designs, technical designs, test cases and delivered code to ensure fit with requirements.
7. To work with other analysts, internal stakeholders and super users to ensure that design, delivery and implementation are appropriately coordinated. To define & manage project plans, feeding information to project sponsors where necessary.
8. To evaluate the performance of projects and benefits realisation using Post Implementation Reviews.
9. The central point of contact for all reporting on data contained within the business systems. In addition, provide assistance and training on reports where required.
10. To provide first line support on business systems, administer applications and keep note of future developments and releases as business needs change or develop. Liaising with the Head of Purchasing & Business Systems, prioritise releases and development of projects.
11. To act as the Information Technology Co-Coordinators to authorise, manage and control Desktop Technology and Telephony as well as police compliance. Managing Joiners/Movers/Leaver, Remote Access plus Software and Hardware requirement.
Knowledge, Skills and Abilities-Business Systems Analyst Job Description
1. Significant business analysis experience including use of structured business process analysis and/or improvement methodologies
2. Good understanding of the operational processes and systems connected with television or broadcast/production facilities business.
3. Proven track record of leading business systems and process analysis and change work streams, within a wider change context from design through to implementation, including elements of project management and basic project management skills
4. Successful implementation of business process and technological change
5. Experience of user requirements definition and management for large scale technology projects, including structured communication of requirements to software developers.
6. Developing and delivering presentations and workshops
7. Good knowledge and working experience of Finance (preferably SAP) and Resource Management Tools (preferably Lynx).
8. Understanding of database structures, data definition, data relationships and data integrity issues
9. Understanding of workflow modelling tools or demonstrable ability to quickly learn new tools and techniques
10. Ability to quickly identify and manage issues, finding the best path for resolution, keen to share knowledge and understanding to maximise team effectiveness
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