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Clerk Typist Job Description
Job Summary-Clerk Typist Job Description
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The principle duties are to provide an efficient and effective clerical and administrative service to include Data Input, file preparation and information gathering, photocopying, filing, making and answering telephone calls from members of the public and outside agencies.
Main responsibilities-Clerk Typist Job Description
Maintain a record management system
Input, retrieve and present data using a computer
Produce and present documents using a computer
Provide customer service
Process incoming telephone calls
Clerk Typist Job Description
ACTIVITIES
Administrative Support -Photocopy documents
Main responsibilities [cont]-Clerk Typist Job Description
Photocopy and present documents in an appropriate format, complying with local requirements, legislation and company policy.
Maintain a record management system
Record, store and supply information in accordance with policy and legislative requirements.
Produce and present documents using a computer
Present information accurately and in an appropriate format using a computer. Comply with company procedures.
Input, retrieve and present data using a computer
Enter information correctly using an appropriate computer system, in accordance with legislative requirements and company policy. Retrieve and present information in a suitable format and supply to relevant personnel.
Provide customer service
Provide and promote service to customers in a professional manner in line with company policy and legislative requirements.
Process incoming telephone calls
Process incoming information and enquiries sensitively and professionally in line with Charter Standards and company policy.
Work as part of a team
Work co-operatively with team members and colleagues, contributing positively and constructively to the achievement of team and company objectives.
Complete administration procedures
Ensure that all matters relating to the process of information are carried out in a prompt, efficient manner and in accordance with legislation, policy and procedure.
Knowledge, Skills and Abilities-Clerk Typist Job Description
Experience
Experience of Information Technology Systems
Experience of relevant administrative duties
Qualifications
No formal qualifications required for this role.
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