Director of Strategy and Business Development

Corporate responsibilities

Contribute fully as a Director to the organisation`s overall strategy and direction, the effective functioning of the Board, the promotion of strong partnerships within and outside the local health community.

Assume joint responsibility, with other directors, for corporate performance and the achievement of the organisation`s strategic objectives.

Actively contribute to the successful team working of the Board and executive team.

Participate with other Directors in the corporate risk management of the organisation, including the relevant areas of the Risk Register and Assurance Framework, and also to ensure the organisation meets its Regulatory responsibilities in a timely manner.

Ensure the organisation meets its obligations in relation to all Equalities legislation and requirements for staff, and works towards a culture which appreciates difference and diversity.

Participate in the Director on-call rota.

Deliver year-on-year efficiency improvements within own area of responsibility and actively support organisation-wide approaches relating to efficiency and costsavings.

Contribute to the development and review of the organisation Business Plans to ensure that they are consistent with organisation strategy and direction.

Financial Management Job description Director of Strategy and Business DevelopmentAs a member of the Board and Executive Team to ensure sound financial management in the organisation and the achievement of expenditure (capital and revenue) and income targets.

Risk & Governance To ensure that the organisation places safety at the heart of its work and that regulatory and risk management requirements are satisfied.

Other core responsibilities Job description Director of Strategy and Business Development

Provide leadership to postholder`s team ensuring their effectiveness in all aspects of their role and agenda.

Work with board members in developing and promoting the organisation`s vision, values, aims and strategic objectives.

Take responsibility for own personal development and learning and ensure that this remains a priority.

Take responsibility for ensuring progress of the own work area against the planned objectives.

Use general management and leadership ability and personal knowledge of the community to guide and advise on the work of the organisation within postholder`s area.

Ensure that clear objectives are formed to deliver the agreed plans and regularly review performance against these objectives.

Development effective risk and performance management processes for own area.

Procedures to deliver high standards of professional, clinical, administrative and personal behaviours across the organisation.

Ensure adequate project management capability is engendered within own team to support delivery of the organisation`s objectives.

Ensure that relevant accountabilities are determined within own team.

Ensure team has the adaptability and flexibility to recognise and cope with changing requirements of the organisation

Specific Key Responsibilities Job description Director of Strategy and Business Development

Business Strategy

To lead on strategic and annual service and business planning for the organisation in line with the Strategic Direction.

Responsible for compiling the organisation`s strategic and annual service plans.

Gather strategic business intelligence. Undertake market analysis, regular marketing monitoring, competitor data analysis, demographic and economic profiling to assist and advise the organisation to identify opportunities for development.

Work with all parts of the organisation and stakeholders to develop a costed and achievable annual Service Plan. The plan will have clear objectives, milestones and performance indicators.

Business Development Job description Director of Strategy and Business Development

Develop positive relationships with all key customers, Commissioner and stakeholders.

Seek out opportunities for deriving efficiency gains in service provision by the introduction of `lean` systems and processes and more effective working.

Ensure that all of the organisation`s major business development projects are managed by appropriate project management processes and to required standards in order that they are delivered on time and within agreed budgets and by using cost based models. Ensure value for money in securing additional or external project management skills and resources when required to deliver the projects.

Ensure that all business both new and existing is covered by signed agreements which are current and which cover the cost of the service for the year, the implications of additional activity and the risk and performance requirements of the commissioner and provider.

Ensure that systems are in place to evaluate and review the performance of Business Development systems against agreed targets and performance indicators.

Report monthly to the Board on Business Development performance.

Marketing Job description Director of Strategy and Business Development

Develop the organisation`s marketing strategy, including the defining of the capacity and capabilities needed to deliver it.

Actively seek out the opinions of commissioners, partners and consumers in relation to the services that the organisation delivers.

Ensure that the organisation is using competitor data analysis to enable the organisation to position itself favourably.

Develop and implement effective proactive and reactive media relations designed to inform the public, patients, commissioners and other key stakeholders about the key objectives, strategies and opportunities which the organisation is offering.

Seek dialogue through social marketing strategies to engage with the public on healthcare needs, ensure information is used for effective programmes and disseminated for other purposes.

Communications Job description Director of Strategy and Business Development

Ensure the organisation maintains an effective external and internal communications and public relations function.

Ensure there is a consistent message to staff, external stakeholder and the public regarding the organisation`s aims and style of working.

Establish systems so that the achievements of the organisation and its staff are promoted.

Ensure that senior organisation staff aware of how to feedback any market intelligence acquired to use for business development purposes.

Coordination production of written communications including Annual Report,

Annual Plan & other strategic business publications.

Produce information governance strategy to meet regulatory requirements and ensure dissemination of same throughout organisation.

Work with others in the organisation (eg. Director of Business Transformation) to coordinate communications strategies (eg. annual employee survey, organisationwide communications, organisational change programmes) and deliver same in line with corporate guidelines, policies and regulations (eg. Information Governance).

Knowledge Management Job description Director of Strategy and Business Development

Develop, implement evaluate an effective organisation-wide knowledge management strategy to incorporate patient data requirements, and other knowledge required by the various business units.

Working in concert with IM&T leads, the Programme Office and users manage the development of the business requirements for the Corporate Business Intelligence Solution ensuring that the final solution meets the organisation`s needs and fully integrates with all core applications.

Working with the relevant others (eg. Records Manager, and the Head of Knowledge Management), ensure the design, development and deployment of the Corporate Knowledge Management system for the organisation.

Ensure delivery of core system services embedding customer focus, control and best practice all areas of work.

Strategic involvement and expert systems knowledge input into the development of the suite of Corporate Knowledge Management and Business Intelligence Solutions that ensure the accurate initiation, management and successful delivery of the organisation`s programme, comprising up to c1500 live projects at any one time.

Provide expert systems knowledge input into projects relating to design and delivery of process improvements in support of the Corporate Knowledge Management and Business Intelligence solutions.

Work closely with all levels of staff internally within the Agency to identify business requirements needed to design, develop implement and maintain the Corporate Business Intelligence and Knowledge Management solutions for the NWDA.

Responsible for challenging requirements and negotiating a solution to address organisational need which is both deliverable and appropriate.

Successfully document KM & BIS requirements and ensure sign-off within the business at all levels prior to deployment.

Implement control procedures into the delivery of KM, Management Information, BIS and the production of reports and data used to make all necessary key strategic decisions.
Job description Director of Strategy and Business Development [cont]

Implement control procedures into the testing and development of core system administered by the Knowledge Management Unit.

Testing-Working closely with ICT have responsibility for putting in place testing strategies and plans that test the viability and functionality of the solutions, especially relating to the all Corporate KM, MI and BIS systems. Work closely with Programme Office, Finance and Procurement to put in place robust management information. Must interpret requirements and have understanding of the need for the information and the best format for production. IM and T

Establish IM&T as a key enabler and integral part of the organisation strategies and service plans.
Job description Director of Strategy and Business Development [cont]

Work with Connecting for Health (CfH) and IT suppliers to secure the greatest benefits of IT investment through effective implementation programmes based on evidence of best practice.

Prepare annual plans of IM&T activity and developments including resource estimates.

Ensure the adoption of all mandated knowledge, information and data standards.

Ensure the organisation has the best developed “fit for purpose” information systems in place, underpinned by sound information governance arrangements.

Ensure the active promotion of the effective use of technology in the delivery of patient care and the achievement of high levels of efficiency and management decision making.

Prepare and present robust business cases that support planned IM&T developments.

Develop and maintain and audit all IT systems across the organisation and ensure that they are fit for purpose.

Ensure that the organisation has the internal IM&T capacity and capability to meet the business and operational needs of the organisation.

Ensure that the organisation has systems and procedures that provide the required levels of IM&T security, including Data Protection and ensure the organisation maintains a position of information integrity with its systems and operations standards.
Job description Director of Strategy and Business Development [cont]

Manage and maintain the organisation`s management information systems and ensure that end users have the information they need to manage effectively.

Provide project support to the organisation thereby ensuring adequate structure, discipline, accountability for developments and the delivery of identified benefits.

Responsible for integrating and assisting with the co-ordinated presentation and understanding of management information.

Develop constructive partnership arrangements with organisations and other Agencies, and establish effective networks to promote the interests of the organisation in partnership with other key players in the local health economy.

Ensure that all IM&T systems are fit for Foundation organisation status purposes, including the integration with other systems and all needs analysis is completed prior.

Review internal and external website functionality in relating to being fit for purpose for the organisation`s current and future needs, and develop strategies to continually improve to meet both the needs of internal and external stakeholders.

Ensure the current and future telecommunications capability meets the organisation`s needs. Organisational and Individual Performance Management

Ensure that systems are in place to evaluate and ensure review performance across all the areas of the organisation`s work. Oversee completion of the Information governance Toolkit, Contribute IM&T evidence to all other benchmarking and assessment documents.

Ensure that systems are in place to evaluate and review the performance of IM&T systems against agreed targets and performance indicators.

Report monthly to the Service Delivery Board and the organisation Board on IM&T performance.

Put in place systems for the regular review of individual performance of direct reports, provide constructive feedback and advice and ensure that their development needs are met to help them achieve their full potential.

People Management
Job description Director of Strategy and Business Development [cont]

Develop roles for succession planning working in conjunction with Director of Business Transformation

Undertake effective individual performance management so that teams are aware of expected results and provide guidance and coaching where appropriate

Ensure adequate numbers and capability of staff to successfully deliver all aspects of job role on time and to meet the organisation`s requirements.

Other

Implement relevant and adequate business continuity arrangements, working with others in the organisation to identify continuing high risk and other issues

Director of Strategy and Business Development