Human Resources Assistant Job Description-2

• To provide a comprehensive and high quality Human Resources (HR) service to managers and staff within the Organisation.
• To provide an efficient, effective and proactive recruitment service to the Organisation’s managers and to applicants, ensuring deadlines are met and service standards are maintained.
• To work as part of the overall HR Team, providing cover as necessary for other colleagues with the HR Department.

participate in the interview process, and to ensure that the advice given to managers is consistent with the Recruitment and Selection Procedure/Policy and current employment legislation.
• To arrange sign language interpreters for interviews, if appropriate.
• To arrange for, and undertake the signing on of new staff to the Electronic Staff Records (ESR) system in accordance with local procedures.
• To ensure a consistent and effective process from the recruitment and appointment of all new staff through to their commencement of employment.
• To advise managers on the Organisation’s Honorary Contract processes.
• To participate in the complete end-to-end honorary contract process for all specified posts. Ensuring that all the administration associated with the processing of these contracts is carried out in a timely fashion; including the checking of job descriptions, sending out the appropriate check documents to the individual, adding honorary contracts to ESR, and compiling the honorary contract.

Conditions of Service
• To update and maintain the Agenda for Change Terms and Conditions of Service, and other reference material used by the Human Resource Directorate.
• To provide advice to managers and staff on Agenda for Change Terms and Conditions.
• To deal with queries from managers and staff and to advise them on the Organisation’s Human Resources policies and procedures, e.g. maternity leave entitlements and annual leave.
• To provide accurate advice and use initiative in dealing with a full range of Human Resources issues, including maternity leave, issuing contracts of employment and amendments to contract, and payroll documentation.
• To develop close working relationships both within the Directorate and within the Organisation – particularly within Finance, to ensure that pay queries are dealt with promptly, efficiently and courteously.
• To participate in, and advise on, the management of sickness absence within the Organisation as required, in accordance with the Organisation’s Sickness Absence Policy and Procedure.
• To arrange and attend meetings as deemed appropriate by the Human Resources Managers, and to take notes, if and when required.

Information Technology
• To be familiar with, and make effective use of the Electronic Staff Records (ESR) Personnel and Payroll Computer System. To amend the personal details of members of staff on ESR when required.
• To be familiar with, and make effective use of software packages including Word, Excel, Databases, E-mail, Internet, Intranet, and e-recruitment packages such as ORGANISATION Jobs.

General Administration
• To ensure that the office and telephones are covered at all times in the working day.
• To answer telephone enquiries on a range of Human Resources issues promptly and efficiently, assisting where possible and relaying messages as appropriate or directing the enquiries to the appropriate individual.
• To provide cross-cover for colleagues within the HR Team as require.
• To open the post on a daily basis and ensure it is distributed amongst the team.
• To ensure personal callers to the HR department and telephone queries are treated promptly, courteously and professionally at all times.
• To ensure that all correspondence and documents are accurately and efficiently prepared and dispatched on time.
• To ensure that all correspondence and documents are regularly and accurately filed appropriately, and that filing systems are efficiently maintained.
• To look for, suggest, and implement service improvements at all times; auditing the working practices within the HR department and proposing changes where necessary to streamline processes and deliver on system efficiencies.
• To use initiative to prioritise workload in order to meet deadlines and objectives.
• To supervise junior staff as required.
• To participate in, and undertake, ad hoc projects and other tasks as and when required.
• To assist the HR Manager (Recruitment) to deliver the Organisation’s Recruitment and Selection training to managers within the Organisation. To provide advice and support as necessary throughout the duration of the training days.
• To participate in the delivery of the HR department’s marketplace during the Organisation Induction programme. To provide advice and support as necessary during this marketplace.
• To carry out the administration of, and provide advice on, the Organisation’s Child Care Vouchers scheme.
• In liaison with the Payroll department, to produce sickness letters to advise members of staff when their sick pay entitlement is coming to an end.
• To produce confirmation of employment letters for members of staff when requested.

Experience

• Experience within a busy office or administrator role, carrying an independent workload
• Experience of working effectively as a team member
• Experience of working in a busy deadline oriented role/environment
• Experience of dealing with customers and addressing their queries

Knowledge & Skills
• An understanding of current recruitment issues
• An understanding of, and commitment to, equal opportunities
• An understanding of confidentiality
• Computer literate, including experience with Word, Excel, and Databases
• Excellent interpersonal and communication skills, both written and verbal
• Organising and prioritising skills
• Knowledge of our business and how HR can support patient care

Other
• Customer focused
• Enthusiastic
• Creative thinker
• Proactive with a ‘Can Do’ approach to work and customers
• Flexible attitude to work commitments

Human Resources Assistant Job Description