Investigations Clerk job description [medical matters working for a doctor]

The job will involve providing clerical support to the Consultants and their Medical Secretaries. The postholders will be part of a team responsible for dealing with all out-patient and in-patient investigations.

To ensure all investigations (in-patient and out-patient) are actioned appropriately and promptly.

• To ensure that all abnormal results are highlighted and brought to the attention of the relevant Consultant team.

• To ensure that a copy of letter regarding abnormal result being sent to GP/other Hospital/Consultant is filed in the relevant case notes before letter is despatched.
• To manage availability of investigation results for all out-patient appointments.
• To amalgamate any temporary files with original notes.
• To answer the telephone, taking messages or transferring calls as appropriate.
• To co-ordinate out-patient appointments with clinic clerk prior to discharge.
• To book out case notes to appropriate destination.
• To provide support to the medical secretary for general patient queries.

DUTIES OR KEY TASKS

• Liase with Consultants and Medical Secretaries to identify abnormal results.

• Ensure all abnormal results are actioned immediately by appropriate Consultant.

• Filing of investigations accurately.

• Ensure all investigations are available for out-patient appointments.

• Check discharge letters from wards and ensure all requests for investigations have been actioned, bringing to the attention of the appropriate medical team any unactioned investigations.

• Keep case notes in an orderly and tidy condition.

• Maintain supplies of labels, blood forms etc.

• File investigations/reports.

• Fax medication to GP if requested.

• Ensure X-rays are placed into box on ward.

• Request and chase for case notes if not available.

• Amalgamate temporary case notes with permanent case notes.

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