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Dealing with enquiries from users, both in person and over the telephone and assisting them to locate books; use reference sources; carry out research; and use the equipment-photocopiers, microfiche readers, computers, etc.
The more routine tasks include:
* working on the counter issuing books and taking in returns using a computerised system, collecting fines for late books, reserving books, enrolling new readers and renewing existing memberships
* keeping the library tidy and shelving books in alphabetical or numerical order
* sending out letters regarding overdue books
* arranging inter-library loans
* carrying out minor book repairs (such as taping loose pages in place) or arranging for repairs to be done
To manage library information and resources and to make it available to the public. The information includes books, journals, CD-ROMs, audio CDs and cassettes, records, sheet music, maps, pictures, videos and the Internet.
* ordering new material as directed by the librarian
* helping librarians to catalogue new materials, allocate classification codes, and add to computer records of library stock.
Good interpersonal skills and communication skills are essential; in other words, you must be patient, friendly, outgoing, and like helping the public - you will be dealing with people from all walks of life.
A good memory, an enquiring mind and a logical approach to work are important for carrying out research. You should have basic
computer skills and be able to work well as part of a team.
A genuine interest in books and collections of information is desirable.
Qualifications
Essential
4 GCSEs at grades A-C (or Standard grades 1-3) including English, or GNVQs/GSVQs.
Desirable
A levels/Highers or equivalent qualifications such as BTEC/SQA national certificates/diplomas or Advanced GNVQs/GSVQs Level III.
Training is mainly on the job under the supervision of senior staff. Library assistants may be encouraged to work
towards NVQs/SVQs in Library and Information Services at levels 2, 3 and 4
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