Physiotherapy Assistant job description

To provide clinical and clerical support to physiotherapy staff.
i) To provide support to physiotherapy staff by supervising patient exercise regimes and undertaking Physiotherapy treatments as instructed and within written competencies.
ii) To provide additional clerical assistance (patient based) as required.
iii) To collect accurate and timely data/information as required
iv) To promote and maintain a safe and tidy environment within work areas.

2.0 To effectively manage self and workload:
2.1 Effectively manage and prioritise own day-to-day caseload / work schedule with support from the rest of the team.
2.2 Prepare treatment areas for clinical staff and assist in tidying when treatment completed.
2.3 Assist senior staff in undertaking projects within agreed time scales.
2.4 Accept personal responsibility for the actions and quality of own work.
Feedback constructively and appropriately to line manager and other staff.
2.6 Assist with clerical duties when required e.g. correction of data system errors, appointment booking, reception duties, photocopying etc.
2.7 Maintain a high standard of cleanliness and a safe environment within work areas.

3.0 To communicate with patients, carers, other health professions and customers:
3.1 Attend and voice opinions during team discussion and work.
3.2 Demonstrate good communication both informally and formally.
3.3 Employ a range of non-verbal communication skills that are non-judgmental and appropriate to the situation.
3.4 Recognise potential areas of conflict or difficulties; know when to resolve and which channels to refer to if outside own scope, feedback to line manager as necessary.
3.5 Keep accurate clinical records to agreed standards.
3.6 Utilise available information technology and communication systems within area of work.
3.7 Be aware of Organisation wide initiatives within area of work and participate as required.

4.0 To maintain and develop knowledge and skills to improve own performance
4.1 Integrate theory to physiotherapy practice.
4.2 Demonstrate up to date knowledge, skills and improvement by:-
4.2.1 Identifying own strengths and weaknesses
4.2.2 Taking responsibility for own continuing development with support of senior staff.
4.2.3 Participating in self-study, learning opportunities and peer supervision.
4.2.4 Participating in the appraisal system as an apraissee.

Education & Qualifications

Recognised training in word processing and Excel.
Qualification at NVQ 2 level or equivalent relevant to Physiotherapy

Skills & Abilities
Demonstrate good motivational skills.
Able to demonstrate effective communication in a variety of situations.
Able to follow instructions recognising the boundaries of own competency.
Proven skills in organising self and others.
Able to record information accurately.

Knowledge & Understanding
Good knowledge & understanding of the role of a Physiotherapy Assistant within a Physiotherapy In-patient team.

Enthusiasm to learn practical physiotherapy related skills and the related theory.

Experience
Experience of working as part of a team, communication and people focused.
Experience of motivating others
Working within an environment involving following instructions.

Other Qualities & Attributes
Mature sensible. Get on well with people of all ages. Versatile and adaptable. Conscientious.
Friendly, polite.
Able to work under pressure.
Respect confidentiality.
Able to carry out basic moving and handling tasks.

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Physiotherapy Assistant job description