Sales Manager job description-Sales Agents

• Set and agree targets and objectives for the next cycle
• Coordinate price changes and the actions required
• Coordinate new launches and re-launch activity
• Monitor the use of the point of sale system
• Present information available from other departments/sales regions, i.e. brand managers, category manager and account managers to the sales team to improve understanding, performance and the achievement of objectives

1. Customer sales reviews:
• Complete a bi-monthly review with top stores/performers to discuss previous sales history by category
• Identify opportunities going forward, coming out from the review
• Record and brief your team on the agreed actions
• Set timelines

2. Compile reports and documents
• Complete four score cards per week with actions and objectives. Discuss one-on-one with people responsible
• Forward all reports to the regional sales manager
• Identify issues monthly (include distribution centre split so sales reps are accountable)
• Manually adjust actions for promotional activity and track actions daily.
• Discuss actions with sales team daily and summarise weekly
• Book promotions and ensure everyone gets a copy of the monthly volume driver document and written expectations i.e. stand quantities
• Observe trade actions and record on a standard template for monthly meeting
• Launch specific drives i.e. launches, projects, stand placements
• Ensure you brief supervisors on key points at monthly meetings

3. Sales strategy

• Participate in formulating regional sales and season strategies

4. Customer Service
• Achieve company customer service objectives.
• Identify and implement improvement areas for added value opportunities by store via agent supervisor or store controller
• Capture key dates and actions for opportunity plans
• Sell the opportunity. Seek approval from the store owner or management and direct your team
• Co ordinate events and activities. Brief your team about expectations, execution and support they can expect, i.e. launches, season activity, specific drives, promotional programs, special projects
• Take immediate action on non-compliance to time sensitive activities that will cost the company
• Regularly review customer service levels with key customers
• Build a solid professional relationship with key clients
• Understand day-to-day demand and supply issues and keep the sales team informed
• Be aware of any issues that may compromise business in your area
• Build a relationship and interact with the demand and supply team
• Stay up-to-date with point of sale information, promotional programs, stock availability, launches, plan-o-grams, price point strategies, long-term negotiated activity. Keep your team updated with same
• Employ proper in-store housekeeping strategies to ensure stock is always in a saleable condition
• Identify problem stores and implement actions to improve
• Professional dress and conduct at all times
• Become familiar with relevant company policies

5. Account standards
• Ensure sales agents are trained on account standards and understand what is expected
• Ensure account standards are maintained
• Set realistic monthly objectives to achieve account standards
• Ensure your team has the tools to achieve expectations
• Do weekly trade visits to ensure teams are implementing retail excellence
• Spend 70% of working time with team
• Address poor performance timeously
• Reward good performance

6. Leadership
• Manage the section within time and budget
• Plan, select, develop and maintain suitable manpower capabilities for the function
• Develop, lead and maintain a motivated and high performance team
• Identify and timeously address functional related problems and opportunities
• Build and maintain relationships with stakeholders
• Provide technical direction
• Ensure compliance with relevant legal and statutory requirements and internationally accepted environmental, health, safety and quality standards

free-job-descriptions.com provides a free database of real job descriptions for use in writing jd`s, recruitment and job search.