Team Support Job Description

• Support the Information Governance and Security Team and the Head of IT Strategy, Architecture.
• Compile information, contact, collect and collate information relating to Risk, Audits, Assurance and IG and deliver the information to the correct individual.

• Ensure that the requests from the Organisation relating to Governance, Risk, Security, Assurance, Strategy and Architecture are recorded and passed to the relevant person working in that area.

• Contact Organisation staff and request relevant information relating to Governance, Risk, Security, Assurance, Strategy and Architecture from teams and individuals; follow up requests until delivery of information.

• Liaise with the rest of the department and Organisation and request or provide policies and procedure documents as well as set up meetings and take minutes as required.

• Compile lists of information on Governance, Risk, Security, Assurance, Strategy and Architecture and deliver the data

• Manage the team’s diaries.
• Perform other administrative and ad hoc duties, such as filing and photocopying
• Index and hold the originals and ratified documents pertaining to Governance, Risk, Security, Assurance, Strategy and Architecture i.e. policies etc and ensure copies are made available on request and are provided to the Organisation staff managing the Intranet

• Highlight any issues with systems and as agreed with team ensure that appropriate action is taken to resolve them.
• Dealing with routine enquiries for information from members of the press and general public.
• Be proactive in suggesting better ways of holding and displaying knowledge and data to improve corporate decision-making.

• Maintain and update relevant inventories and asset registers which may involve collecting and collating information from operational departments in the Organisation; ensure that information is checked by correct individuals and reviewed at least annually.

• Support the production of the IG Toolkit returns

• Support the maintenance of the risk register for IM&T

• Prepare documents for meetings

• Inputting data onto Department for Health or Connecting for Health web based systems

Skills / Abilities • Good organisational skills
• Good administrative skills
• A friendly nature
• The ability to deal with members of the public in a tactful manner
• Good communication and interpersonal skills
• Attention to detail
• IT proficient covering Word, Excel, PowerPoint and Outlook
• The ability to keep important and sensitive information confidential at all times
• The ability to provide support for a team of employees
• The ability to work independently
• The ability to work under pressure and under the threat of looming deadlines
• The ability to keep calm in stressful situations

Knowledge •

Knowledge of Office 2003 products

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Team Support Job Description