- FredaJ
Business Analyst Job Description
Job Summary-Business Analyst Job Description

Creating technical and business process landscape documents to align with the strategic ambition, demonstrating pain points, manual processes, and areas for improvement such as automated software capabilities.
Key Responsibilities Business Analyst Job Description
Capturing functional and non-functional requirements using interviews, document analysis, workshops, surveys, site visits, business process descriptions, use cases, and scenarios.
Documenting the as-is picture and to-be workflows, working independently with users and SMEs to define concepts, driving and challenging business units on their assumptions of how proposals will be successfully executed.
Managing stakeholder relationships, engaging with internal and external stakeholders at all levels, using a range of communications techniques, to define objectives, scope, understanding current workflow’s and ensure successful delivery of projects.
Deliver documentation to enable set up, training, support, and operation of software solutions, managing handover to business-as-usual functions in accordance with agreed change and release management processes.
Putting in place a detailed plan for the analysis, development, and testing of any solution, liaising with internal and external resources. Collaborating with developers and subject matter experts to establish the technical vision and analyse trade-offs between usability and performance needs.
Gather and articulate requirements, create use cases and process maps to facilitate decisions that are in the organisation`s best interest, ensuring this aligns with technical strategy with scalable solutions. They should ideally also be able to manage and deliver small projects successfully.
Knowledge Skills and Experience-Business Analyst Job Description
Experience of business analysis, business process analysis, and data analysis
Experience of business change projects and communicating change at all levels
Excellent verbal and written communication skills and the ability to present information effectively and ability to produce high quality, effective and thorough documentation
Ability to interact professionally with a diverse group including executives, managers, and subject matter experts – technical and non-technical
Ability to simplify complex problems, process projects into component parts, explore and evaluate them systematically
Successfully engage in multiple initiatives simultaneously
Strong decision-making ability and aptitude to identify scalable solutions
Can identify goals and objectives
Excellent organisational and planning ability including ability to deliver small scale projects
Proven negotiation and conflict management skills with the ability to resolve issues at all levels of management
Excellent inter-personal skills and experience of relationship management
Worked on the full project lifecycle of 3+ projects with minimum 1 year BA experience