• FredaJ

Digital Administrator Job Description


Job Summary Digital Administrator Job Description

To provide a comprehensive administrative service to the clinical administration department, managing sensitive information, scanning documentation, uploading digital transcription





Main responsibilities-Digital Administrator Job Description


1. Upload letters from the by using the digital transcription service as part of the letter generation process


2. Ensure to best ability Demographics and Spelling are accurate. Ensure the general use of English language is accurate throughout the letter.


3. Ensure that missing dictation are checked against the sound file before passing to Pathway Administrator.


4. Responsible for Scanning and attaching correspondence to the relevant electronic record in a timely manner


5. Pull any specific notes requested by the Pathway Administrator


6. Deal with post and telephone calls from staff and external organisations promptly and efficiently



7. Track and investigate any missing case notes.


8. During sickness and holidays cover the booking line


9. Respond to external and internal queries from staff, if required


10. Organises own task / plans and priorities own workload


11. Demonstrates own tasks to new starters, including temporary staff, if required


12. Any other duties as may be delegated.


Knowledge, Skills and Abilities-Digital Administrator Job Description


Education & Qualifications


Educated to GCSE level including passes in English and Maths


Experience


• Experience of working in basic administration


• Basic experience of maintaining and updating basic information sources eg databases, filing



Knowledge


• Able to demonstrate basic level of expertise in administration


• Working knowledge of MS Office Skills & Abilities


• Organisational & time management skills


• Proven ability to manage competing priorities


• Able to demonstrate good interpersonal skills


• Able to demonstration good written and verbal communication skills to deliver key information via telephone or through written correspondence


• Able to demonstrate well developed interpersonal skills


Personal Attributes


Act as a role model able to: -


• Demonstrate a forward looking and proactive approach


• Work effectively within a team environment


• Use initiative and think creatively


• Show empathy


• Methodical and accurate approach



6 views0 comments