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Head of Projects Job Description

Job Summary-Head of Projects Job Description

Accountable for the oversight and direction of a project management function. Provide the line management, performance monitoring and resource assignment for projects whilst working with stakeholders and sponsors to ensure projects are well defined and able to deliver.

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Manage within constraints prioritising as necessary with business stakeholders.

Ensure provision of appropriate governance and safeguards across the projects delivered by the function and maintain alignment with strategic objectives. Maintain quality and promote development of project management in accordance with corporate standards and policies.

Key Responsibilities-Head of Projects Job Description

Vision & Direction

• Direct the delivery of a project management function.

• Verify alignment and selection of initiatives to achieve objectives and consider the priority and sequencing of project resourcing.

• Maintain oversight of projects and effect changes, in consultation with the sponsors, to adjust where necessary due to performance or changing requirements.

Governance & Organisation

• Recommend and implement structures and project organisations on the basis of the project scale and type, and in accordance with corporate practices.

• Implement adequate quality-checking processes across the projects.

• Monitor financial approvals and adherence to corporate policies.

• Accountable for performance monitoring of the projects.

• Allocation of resources of appropriate skills.

Outcomes & Business Change

• Establish stakeholder requirements and business objectives in order to define project scope and expected benefits.

• Ensure focus is maintained on outcomes and business change activities where applicable.


• Initiate and maintain productive relationships with key stakeholders, manage their expectations, and act on feedback.

• Report progress of the portfolio at regular intervals to the divisional leaders and other corporate functions to aid decision-making.

Line Management

• Responsible for the performance management of the project resources and the development of individuals.

• Maintain resources (staff and contract) in accordance with organisational development (OD) concepts

Additional job specific responsibilities and accountabilities

Measures programme performance

• Ensures transparency and accountability measures are clear at outset

• Works with reporting analyst to ensure projects are delivering expected benefits and


• Maps benefits against strategic objectives Manages and shapes the transformation portfolio

• Works closely with Strategy on managing the transformation portfolio

• Knows what is in the pipeline and what potential roadblocks exist

• Works closely with strategy to actively shape the portfolio by identifying areas where projects are not meeting strategic objectives

• Holds the integrated view of all transformation activity

• Reports recommendations on portfolio changes to the Director of Operations

• Makes recommendations for budget re-allocation to defund projects and fund new ideas

• Gives confidence in the performance of the portfolio

Determines and manages project resource requirements

• Identifies project resource requirements for talent and capabilities and coordinates

appropriate support

• Leverages project management job family to support programmes

• Coordinates support from key functions (e.g., HR, Strategy, Finance) to support both the Transformation Office and programme directors when applicable

Head of Projects Job Description-Knowledge, skills, training and experience


• A recognised project/programme management qualification (e.g. PRINCE2 Practitioner, APMP/PQ or Managing Successful Programmes (MSP)).

• Experience in leading and managing a project office that oversees multiple projects.

• Experience of implementing new initiatives through projects, programmes and change, and balancing the competing demands.

• Has contributed to two or more programmes or change initiatives of substantial duration.

• Experience and knowledge of applying good practice in all aspects of project management and change management.

• Good understanding of, and approach to, benefits management, from strategy to realisation.

• Strong interpersonal skills and a proven ability to develop, maintain and enhance relationships with a variety of internal and external contacts.

• Sound financial capability, including cost versus benefit analysis (CBA) and forecasting, and the ability to see the wider implications of financial variance.

• Financial and commercial aptitude; experience of cost centre management.

• A demonstrable capability for leading teams, motivating colleagues, thinking and communicating in a strategic way which encourages participation in decision making.

• Ability to deal with complexity, ambiguity and change in business focus.

• A good understanding of the changing technologies, interfaces, workflows and working practices across the industry.

• Demonstrates an approach to work characterised by commitment, motivation and energy with the ability to remain assured under pressure.

• Negotiation, influencing and facilitation skills required to get things done, convince or persuade others who may be more senior or not under direct managerial control.

• Effective line management and performance management skills, setting and maintaining high standards for themselves and others.

• A recognised project/programme management with demonstrable career development activities.


• Current knowledge and understanding of the technologies, workflows and interfaces that support systems and facilities.

• Substantial experience of successfully facilitating complex negotiations and relationships at senior levels.

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