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Investigation job description

Job Summary Investigation job description


  • Responsible for the loss, suspected theft or criminal damage of property from any premises or location.

  • Fraud and misuse of systems and facilities

  • Stalking, harassment and malicious communication directed at staff

  • Other incidents which may lead to disciplinary or civil proceedings

  • Will provide advice on security and safety of staff and assets


Main responsibilities-Investigation job description

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1. Criminal and Civil Investigations


Conduct detailed investigations into:


-Loss, suspected theft or fraud and other crime-related matters, with a view to identifying those responsible and preventing further incidents.


-Abuse of the computer and telephone systems and other facilities.


-Reported cases of stalking and harassment of people engaged in business.


-Unsolicited malicious communications, including bomb threats.


-Where necessary carry out risk assessments; implement control measures and where appropriate conduct home visits to suspected offenders; having liaised with relevant agencies and as necessary report cases to the police.


-Give advice & reassurance to victims and witnesses as appropriate.


-Interview witnesses and suspects (whether staff, contractors or members of the public etc.), in accordance with legislation and appropriate, Disciplinary Procedures.


-Prepare investigation reports and case files ensuring effective management of evidential exhibits, including electronically recorded material.


-Engage in proactive and reactive use of investigative tools, in accordance with current Security Policy for the identification of offenders and prevention of crime including the use of covert surveillance techniques.


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-Record and report all losses, thefts, fraud, information leaks, harassment, stalking and other crime related incidents in accordance with policy.


-Provide written witness statements to the police, or discipline authority detailing involvement in investigations as appropriate; attend court, disciplinary hearings or tribunals to give evidence as required.


-Ensure effective management of cases throughout the various stages, including prioritisation of case load in accordance with departmental objectives.


Gather, analyse and disseminate information in order to turn it into actionable intelligence, thus ensuring the safety & security of staff, assets and operations world-wide, as well as all persons whilst on premises.


Main responsibilities-Investigation job description (cont)


2. Provide a single point of contact:


Externally: For agencies and organisations or other interested parties; and


Internally: For managers and staff across the company regarding:-


-matters concerning the criminal and civil law cases where a member of staff or contractor is suspected of criminal activities;


-security, stop and search procedures and other crime prevention measures, including advice on electronic counter surveillance sweeps;-


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-staff personal safety as it relates to harassment, malicious communications, threats or assault promotion of the department and awareness of the service it provides, through workshops, seminars, management meetings and team meetings giving relevant advice and guidance. exclusion of persons posing a threat to the safety and wellbeing of staff or visitors, providing assistance and advice to managers and editors as required.


-examination, control and disclosure of material subject to the Data Protection Act 1998 and Freedom of Information Act 2000 i.e. Access Control, CCTV, documents, automated records, etc.


3. Provide Effective Liaison


Internally with:


-Internal Audit, Management and HR in joint investigations Litigation, Insurance Services, Information Policy and Compliance, Complaints Department, Risk managers and like units on matters of mutual concern


-Corporate Security providing a focal point for liaison with the emergency services in the event of civil disturbance, terrorist activity or other serious incidents or risks to staff and public on premises


-Service and Business Partners in conducting investigations or engaging in other matters of mutual concern.


Externally with:


-Police Forces and other similar agencies and organisations where required, whether reporting incidents of crime, suspicious incidents or assisting in related matters involving staff, contractors and other related parties; and / or assets.


- Forces and Solicitors with information on written statements, tapes of events, and attend court on behalf of thecompany as required.


Knowledge, Skills and Experience-Investigation job description

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  • Considerable investigative experience, preferably in a UK Police Force, other law enforcement agency or a corporate security team.

  • A very good working knowledge of UK criminal and civil law including the Theft Act(s); Fraud Act,

  • Bribery Act, Protection from Harassment Act 1997; Police & Criminal Evidence Act, Criminal

  • Procedure and Investigations Act 1997; the Regulation of Investigative Powers Act 2000;

  • Telecommunications Act 1984; Data Protection Act 1998 and Freedom of Information Act 2000.

  • Experience in applying such knowledge and offering practical advice on its application. A good working knowledge of the law as it applies to the use of covert surveillance in criminal investigations especially in the commercial environment.

  • An up to date knowledge of relevant recent criminal legislation.

  • Experience of liaising with the police services and other agencies at all levels.

  • The flexibility to accommodate frequently changing client briefs and changing workloads within the allocated teams.

  • Knowledge and understanding of Social Media

  • Highly effective inter-personal and communications skills, including the ability to:

  • Write clear and concise reports and other professional documentation, using Word, Excel, Microsoft Outlook and the Internet

  • Communicate effectively and deal appropriately with all levels of staff;

  • Establish good working relationships with a broad range of departments and teams of staff

  • Work independently, schedule and prioritise own work;

  • Work in a team and provide mutual support and respect, especially during times of stress and pressure;

  • Use tact, initiative, sound judgement and discretion

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