• FredaJ

Job Description Communications Manager

Job Summary-Job Description Communications Manager

To lead on communications activities and will play a key role in developing and implementing effective communications strategies that align with priorities for both the busness and stakeholders.

Main Responsibilities-Job Description Communications Manager

Take responsibility for dealing with communications across the business including development and management of websites, ensuring a coherent digital presence;

Working in collaboration with other members of the team, oversee website updates and social media channels, advising on and ensuring regular content updates, blogs, articles, video uploads and news stories;

Provide a regular 'needs assessment' among staff to ensure projects have the right communication support staff and the right communication tools are used for different communicative orientations and target audiences;

Select and implement appropriate methods for evaluating communications activities, for example managing and monitoring visits/analytics of digital contents, analysing the results to inform future communications strategy, and reporting to relevant committees;

Work with Director to propose, create and promote external facing activity, including via podcast series;

Promote digital activity, for example through e-newsletters;

Ensure that all materials are consistent in style, quality and brand;

Commissioning and liaising with designers and external consultants in order to produce such materials;

Ensure that communications follow guidelines on branding, and encourage others to use them;

Keep abreast of accessibility and any other regulations relating to communications activities, and ensuring others in the business adhere to these, providing guidelines or training as needed;

Build effective and lasting knowledge exchange relationships with a range of public and private bodies, organisations, governments, and the public at large;

Advise on and oversee the release of any press releases required, liaising with the management as necessary, and to work proactively to identify, plan and coordinate press work;

Generally manage all promotional and communication activities

Share information, promote best practice and ensure cross-business communications are coordinated.

Knowledge Skills and Responsibilities-Job Description Communications Manager


Educated to degree level;

Demonstrable and substantial experience of developing and delivering a holistic communications role to a wide range of stakeholders, with up to date knowledge of communication methods and strategy;

Communications experience in print, digital and social media, including proven experience in producing effective web content and writing for digital media;

Proven experience of using multiple outreach techniques and developing a range of targeted research-related communications activities and to communicate complicated messages and findings;

Excellent written and verbal communications skills, experience of presenting complex information clearly and concisely to a range of audiences, with the ability to develop targeted research related communications activities to non-academic stakeholders;

Excellent attention to detail and proof-reading skills;

Excellent organisational skills, with project management experience (excellent problem-solving skills, the capacity to manage multiple tasks and prioritise) and ability to work independently and take initiative;

Excellent interpersonal skills and an ability to work with colleagues from a wide range of backgrounds, to inspire confidence from all staff, and to build robust and effective working relationships;

Understanding of relevant legislation (GDPR, Web Accessibility, etc.) and ability to explain to a non-specialist audience how to apply these principles;

Proficiency working with a range of software applications, including website content management systems;


Demonstrable experience of effective line management;

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